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History

Simple Beginnings to Superb Service

CWS Corporate Housing began in 1995 as a local corporate housing company founded by Tracy Hayes in Austin, TX. While working in property management for CWS Apartment Homes, Tracy saw a business opportunity for fully furnished short-term rentals for business travelers. What started out as an amenity at one Austin community has now developed into a multi-million dollar corporate housing company.

In 2019, CWS acquired Gables Corporate Accommodations. CWS now has exclusive access to 46,000 apartment homes in 165 communities across 17 U.S. markets plus access to many of the 15,000 third-party-owned apartment homes managed by Gables Residential.

Recognition

Committed to Excellence

CWS Corporate Housing has been recognized by industry leaders and associations as offering some of the highest quality furnished housing and customer service.

2025

Cartus – Commitment to Excellence Award:  Gold 2025

NEI – Leading By Example Award 2025

Cartus – Global Citizen Award (Platinum), 2025

Graebel – Inclusive Excellence Award, 2025

2024

Cartus – Commitment to Excellence Award: Gold, 2024

SIRVA Temporary Housing Award: Bronze, 2024

NEI – Leading By Example Supplier Award, 2024

2023

Cartus Global Network Commitment to Excellence Award, 2023

Cartus Global Network  Masters Cup Nomination, 2023

Sterling Lexicon Gold Service Award, 2023

Synergy’s Global Partner Resilient Award, 2023

CHPA Best Community Philanthropic Program, 2023

NEI Global Innovation Award, 2023

2022

Tower of Excellence – Company of the Year
Corporate Housing Providers Association, 2022

Commitment to Excellence Award: Gold
Cartus, 2022

Superior Quality Achievement Award: Relocation Services Global
Graebel, 2022

[ultimate_modal modal_on=”custom-selector” modal_on_selector=”.more-awards” modal_size=”medium”]Supplier Partner Award: Superstar Innovation
Altair, 2021

Circle of Excellence
Aires, 2021

Global Citizenship Award: Gold
Cartus, 2021

Outstanding Service
NEI, 2021

Corporate Responsibility
NEI, 2021

Best Corporate Accommodation Provider
North America Business, 2021

Global Supplier of the Year
MoveCenter, 2021

Top Block Award
Reside 3Sixty, 2020

Circle of Excellence
Aires, 2020

Commitment to Excellence
Cartus, 2020

MoveCenter Supplier of the Year
MoveCenter, 2020

Best Vendor Partnership- Highly Commended
FEM Americas EMMAs, 2019

Top Block Award
ABODA, 2019

MoveCenter Supplier of the Year
MoveCenter, 2019

Partner of the Year: Domestic
Synergy Global Housing, 2019

CHPA Company Accreditation
CHPA, 2018

Great Place to Work Certification
Great Place to Work, 2018

Supplier Excellence, Platinum
Lexicon Relocation, 2018

Global Network Commitment to Excellence, Platinum
Cartus Global Network, 2018

Corporate Housing Provider of the Year- National
Forum for Expatriate Management- FEM America’s EMMAs, 2018

MoveCenter Supplier of the Year
MoveCenter, 2018

ABODA Consultant’s Choice Award
ABODA by Reside, 2018

ABODA Top Block Award
ABODA by Reside, 2018

Environmental Stewardship Award (Gables)
Graebel Relocation Alliance Conference, 2017

Platinum Award for Service Excellence
Lexicon Relocation, 2017

Global Citizenship Award
Cartus Global Network, 2017

Global Network Commitment to Excellence, Platinum
Cartus Global Network, 2017

Entrepreneur Of The Year Central Texas Finalist
Ernst & Young, 2017

Spirit of Partnership
Oakwood Worldwide, 2017

Supplier of the Year
MoveCenter, 2017

Partner of the Year
Synergy Global Housing, 2017

Commitment to Excellence, Platinum
Cartus Global Network, 2017

Pacesetter Achievement Award
Graebel Alliance, 2016

America’s Fastest Growing Companies
Inc. 5000, 2016

Best Community/ Philanthropic Program (Gables)
Corporate Housing Providers Association, 2016

Individual Member of the Year
Corporate Housing Providers Association, 2015

Purpose Award
SIRVA, 2015

Commitment to Excellence- Gold
Cartus Global Network, 2014

Corporate Housing Supplier of the Year- Americas EMMAs (Gables)
Forum for Expatriate Management (FEM), 2014

SIRVA + Award
SIRVA, 2014

America’s Fastest Growing Companies
Inc. 5000, 2014

Company of the Year: Highly Commended
Expatriate Management & Mobility Awards, 2014

Community Relations Award- Medium Size
Austin Chamber of Commerce, 2013

Corporate Housing Provider of the Year (Gables)
Corporate Housing Providers Association, 2013

Individual of the Year- Pam Wade-Farmer (Gables)
Corporate Housing Providers Association, 2013

America’s Fastest Growing Companies
Inc. 5000, 2013

Company of the Year Short Listed
Expatriate Management & Mobility Awards, 2013

Global Citizenship Award
Cartus Global Network, 2012

Tower of Excellence – Best Community and Best Philanthropic Program
Corporate Housing Providers Association, 2012

Corporate Housing Provider of the Year (Gables)
Corporate Housing Providers Association, 2012

Commitment to Excellence Award- Platinum (Gables)
Cartus Global Network, 2011

Healthiest Employers of Central Texas
Austin Business Journal, 2011

Oakwood Supplier of the Year
Oakwood Worldwide, 2011

Supplier Innovation Award- Silver (Gables)
Cartus Relocation, 2011

Company of the Year Nominee
Corporate Housing Providers Association, 2010

Tower of Excellence – Best Community and Best Philanthropic Program
Corporate Housing Providers Association, 2010

Commitment to Excellence – Gold
Cartus Global Network, 2010

Tower of Excellence – Best Community and Best Philanthropic Program
Corporate Housing Providers Association, 2009

Commitment to Excellence – Platinum
Cartus Global Network, 2009

Innovation Award
Cartus Global Network, 2009

Tower of Excellence – Best Community and Best Philanthropic Program
Corporate Housing Providers Association, 2008

Innovation Award
Cartus Global Network, 2008

Fast 50
Austin Business Journal, 2007

Provider Member of the Year
Corporate Housing Providers Association, 2007

Commitment to Excellence – Silver
Cartus Global Network, 2007

Fast 50
Austin Business Journal, 2005

Best Places to Work
Austin Business Journal, 2004

Corporate Housing Provider of the Year (Gables)
Corporate Housing Providers Association, 2003

Fast 50
Austin Business Journal, 2002

America’s Fastest Growing Companies
Inc 500, 2001

Fast 50
Austin Business Journal, 2001

Heavy Hitter Award
The Business Success Center, 2001

Fast 50
Austin Business Journal, 2000

Fast 50
Austin Business Journal, 1999[/ultimate_modal]

Giving Back

  • Breaking down barriers
  • Respect for others
  • Investing our resources
  • Dedication to the community
  • Giving ourselves, and
  • Everyone makes a difference.

CWS Corporate Housing is dedicated to not only you and your well-being but also to the well-being of the community in which we live. It is for this reason that CWS Corporate Housing is involved in the B.R.I.D.G.E. program.

Each year, our employees dedicate hundreds of hours to volunteer work in the community and for every hour that our employees volunteer (up to 12 hours), CWS Corporate Housing donates $30 to help fund various causes that have been chosen by our employees.

From building homes and beautifying parks to teaching Sunday school and coordinating fundraising events, we invest our time and resources to break down the barriers that separate communities.

We believe that when we work together and get involved in a worthwhile cause, our respect for others is enhanced, and we really make a difference in our communities. That, in conjunction with a spirit of dedication and giving, makes our team and our company stronger.

Meet the Team

Tracy Hayes
President
Tracy Hayes
President
Tracy has over 30 years of experience in property management and corporate housing. In 1995, while working as a community manager for CWS Apartment Homes,
[ultimate_modal icon_type=”custom” icon_img=”1100″ modal_title=”Tracy Hayes, President” modal_on=”custom-selector” modal_on_selector=”.team-member1″ modal_size=”medium”]Tracy has over 30 years of experience in property management and corporate housing. In 1995, while working as a community manager for CWS Apartment Homes, Tracy recognized an opportunity to provide furnished housing for corporate guests and started CWS Corporate Housing. Under her leadership, CWS Corporate Housing has grown to become the largest provider of corporate housing in Texas, winning numerous business and industry awards including Austin Business Journal’s Best Places to Work, the Corporate Housing Providers Association’s Provider of the Year, and has been listed in the Inc. 5000 eight times.

In addition to her role with CWS, Tracy is actively involved in various industry and business organizations. Tracy currently serves as a board member of the Austin Relocation Council. She was previously a member of the US Advisory Council at Worldwide ERC, and served as the past Chairman and Board Member of Corporate Housing Providers Association. She has also been recognized with a Tower of Excellence Award for Individual of the Year from the Corporate Housing Providers Association. Tracy obtained her degree in Organizational Communication from St. Edward’s University. She has also earned the Global Mobility Specialist (GMS) and Certified Corporate Housing Provider (CCHP) designations.

Tracy is the founder of B.R.I.D.G.E., a company sponsored program designed to encourage individuals to become involved in the community, which has received a Tower of Excellence Award for Best Community Philanthropic Program from the Corporate Housing Providers Association. She is passionate about her work with first generation college students, is also active in several community causes including Women of Courage, which benefits Child Advocacy Centers throughout Texas, Circle of Red for the American Heart Institute, and His Grace Foundation. She is also an Advisory Trustee of the Southwest Research Institute.[/ultimate_modal]

Jeff Harvick
Vice President of Home Services
Jeff Harvick
Vice President of Home Services
Jeff has 20+ years of experience successfully leading operational teams within the service industry. Since 2004 he has managed teams across the nation and directed service operations to align with core business, revenue, and growth goals.
[ultimate_modal icon_type=”custom” icon_img=”1358″ modal_title=”Jeff Harvick, Vice President of Home Services” modal_on=”custom-selector” modal_on_selector=”.team-member8″ modal_size=”medium”]Jeff has 20+ years of experience successfully leading operational teams within the service industry. Since 2004 he has managed teams across the nation and directed service operations to align with core business, revenue, and growth goals.

Jeff joined the CWS Home Services team as Vice President in December of 2021. He has carried over his extensive industry experience and is paving the way for growth within CWS Home Services. He is a collaborative communicator continually focused on building relationships and promoting synergy across business lines to drive positive change, cohesive, comprehensive business approaches, and enhanced profitability.[/ultimate_modal]

Robbye Carver
Vice President of Client Services
Robbye Carver
Vice President of Client Services
Robbye has spent the last 20 years working in the corporate housing industry where her dedication and passion for the industry continues to flourish.
[ultimate_modal icon_type=”custom” icon_img=”1105″ modal_title=”Robbye Carver, Vice President of Client Services” modal_on=”custom-selector” modal_on_selector=”.team-member4″ modal_size=”medium”]Robbye has spent the last 20 years working in the corporate housing industry where her dedication and passion for the industry continues to flourish. Her career with CWS Corporate Housing began in 1998 when she joined the Austin team as a Guest Services Coordinator. Shortly thereafter, she was promoted to the Area Manager, where she lead the Austin team for six years.

In 2006, Robbye played an instrumental role in developing the Client Services Team, as there was a growing demand to develop a more streamlined process for our relocation and Fortune 500 clients. In 2009, Robbye was appointed as the Director of Client Services and in May 2015 was promoted to Vice President of Client Services where she oversees the daily activity of the Client Services team and manages client engagement, including overall client satisfaction, quality of service and client retention. Robbye felt compelled to further establish her knowledge of the industry and in 2010 she obtained her GMS designation from Worldwide ERC.[/ultimate_modal]

Teresa Taylor-Mathis
Vice President of Finance and Accounting
Teresa Taylor-Mathis
Vice President of Finance and Accounting
Teresa Taylor-Mathis has been a Certified Public Accountant in the State of Texas since 1997. She has experience in several industries where she has been active and,
[ultimate_modal icon_type=”custom” icon_img=”1106″ modal_title=”Teresa Taylor-Mathis, Vice President of Finance and Accounting” modal_on=”custom-selector” modal_on_selector=”.team-member3″ modal_size=”medium”]Teresa Taylor-Mathis has been a Certified Public Accountant in the State of Texas since 1997. She has experience in several industries where she has been active and influential in helping revamp accounting departments in order to provide accurate and timely financials to the owners, lenders and board members.

Before joining CWS Corporate Housing, Teresa started her career with the Trammell Crow Company. She was responsible for the property management and accounting operations, including management of the accounting department. In 2002, Teresa worked as the Manager of Accounting and Reporting for Farm Credit Bank of Texas and in 2003, she progressed into the Controller position of Meyer Residential and Student Housing USA, where she managed the accounting operations for student housing apartments and condominium developments. Teresa moved on to become the Controller and Human Resource Manager for Burks Digital Reprographics where she assumed the responsibility for planning, directing and coordinating all financial activities.

Teresa joined CWS Corporate Housing in 2010 as the Controller. In this role, Teresa is responsible for the management and oversight of the Accounting Department including: Accounts Payable, Accounts Receivable, Sales Tax, Financial Accounting, Fiscal Control, and Reporting Analysis. Since joining the team, Teresa has established a relationship with a national electric company, created awareness and discipline towards indirect costs, restructured sales tax reporting, produced financial accountability and restored the company’s balance sheet.

Teresa graduated from Texas Tech University with a Bachelor’s of Science in Accounting. In addition to having her CPA Certification, Teresa is an active member in the American Institute of Certified Public Accountants (AICPA) and the Austin Chapter of the Texas Society of CPA’s[/ultimate_modal]

Beth Hotze
Vice President of Sales and Marketing
Beth Hotze
Vice President of Sales and Marketing
Beth has over 20 years of experience in the relocation industry. Prior to joining CWS, Beth excelled as the Director of Global Sales for Oakwood Corporate Housing.
[ultimate_modal icon_type=”custom” icon_img=”1101″ modal_title=”Beth Hotze, Vice President of Sales and Marketing” modal_on=”custom-selector” modal_on_selector=”.team-member5″ modal_size=”medium”]Beth has over 20 years of experience in the relocation industry. Prior to joining CWS, Beth excelled as the Director of Global Sales for Oakwood Corporate Housing. Her experience also includes serving as the Global Account Executive and Strategic Account Executive for Oakwood, with a focus in relocation, where she was responsible for overseeing global sales and growth for one of the fastest growing temporary housing companies in the United States.

Beth managed an enterprise level Global Sales team for Oakwood Corporate Housing. In this role, she was responsible for leading a team of associates dedicated to global sales across all business lines. Her primary focus was to develop and strengthen client relationships, provide customized business solutions for their corporate and serviced apartment needs. As Director of Global Sales, she supported global growth while effectively collaborating with customers.  She consistently sustained global growth with an average annual revenue achievement of $130 million. In addition, she was recognized as the 2017 Sales Leadership MVP.

Beth’s track record for successfully bringing exciting, leading innovations, combined with her passion for delivering customer service excellence that deeply enhances the relocation experience, makes her an instrumental addition to the CWS Corporate Housing team.[/ultimate_modal]

Jennifer Garza
Vice President of Operations
Jennifer Garza
Vice President of Operations
Jennifer Garza has more than 20 years of experience in the corporate housing industry.
[ultimate_modal icon_type=”custom” icon_img=”1102″ modal_title=”Jennifer Garza, Vice President of Operations” modal_on=”custom-selector” modal_on_selector=”.team-member6″ modal_size=”medium”]Jennifer Garza has more than 20 years of experience in the corporate housing industry. During the course of her career with CWS Corporate Housing, Jennifer’s continued competency to effectively implement change has proven to be successful in a number of roles throughout the organization.

Jennifer’s career with CWS Corporate Housing began in 1998 as the Office Coordinator, where she devoted her time to overseeing the day-to-day functions of the corporate office. In 2004, she was promoted to Accounting Manager. As the Accounting Manager, Jennifer increased efficiencies by streamlining processes and she developed policies and procedures that CWS Corporate Housing still follows today. In 2007, Jennifer became the Training and Compliance Manager where she worked on a variety of compliance-related matters, including designing a comprehensive training and auditing system. In 2012, Jennifer went on to become the Director of Human Resources where she focused on compensation management, recruitment, diversity, harassment prevention, and organizational development. Jennifer was promoted to Vice President of Home Services in 2015 and led the furniture and housewares division of CWS Corporate Housing to exceptional growth and improvement. In December 2021, Jennifer came back to her roots in corporate housing as the Vice President of Operations, overseeing Texas markets.[/ultimate_modal]

Jen Garza
Vice President of Human Resources
Jen Garza
Vice President of Human Resources
Jen has 20+ years of experience as a Human Resource professional in various industries, including retail, and the non-profit sector.
[ultimate_modal icon_type=”custom” icon_img=”1511″ modal_title=”Jen Garza – Vice President of Human Resources” modal_on=”custom-selector” modal_on_selector=”.team-member10″ modal_size=”medium”]Jen has 20+ years of experience as a Human Resource professional in various industries, including retail, and the non-profit sector. Jen specializes in shaping and maintaining organization culture, as well as developing HR policies and procedures.

In March of 2019, Jen joined the CWS Corporate Housing team as the Director of Human Resources where she focused on providing strategic and transformational HR and business strategies.

Jen was promoted to Vice President of CWS Corporate Housing in 2024, where she leads, plans and directs human resources policies, objectives, and initiatives, including implementing end-to-end human resources functions to deliver talent acquisition, training, compensation, benefits, labor relations, and employee support services. Jen has changed the functions, culture, and impact of HR across the Company to support its business goals and strategies, and motivating team members to achieve their highest potential while advocating company growth.

Jen previously served on the Austin SHRM (formerly Austin Human Resource Management Association) Board as a Co-VP of Programs. Jen is a current member of Wilco HR, SHRM, Austin SHRM, and the Strategic Human Resources Forum. Jen is passionate about family and helping others with personal and professional growth and development, as well as giving back to her community.[/ultimate_modal]

Kathy Stepanian
Vice President of Operations
Kathy Stepanian
Vice President of Operations
Kathy Stepanian elevates CWS Corporate Housing by sharing the knowledge she has gained through 20+ years in the corporate housing industry and 15+ years of property management experience.
[ultimate_modal icon_type=”custom” icon_img=”1366″ modal_title=”Kathy Stepanian, Vice President of Operations” modal_on=”custom-selector” modal_on_selector=”.team-member9″ modal_size=”medium”]Kathy Stepanian elevates CWS Corporate Housing by sharing the knowledge she has gained through 20+ years in the corporate housing industry and 15+ years of property management experience. Before joining CWS, Kathy worked with Summit properties and received her broker’s license through the state of North Carolina. In 1998, Kathy joined the CWS family as a Community Director for CWS Apartment Homes.

In 2001, Kathy began her career with CWS Corporate Housing as an Area Manager for the Charlotte market. Through her unmatched tenacity Kathy was able to expand this role to include the Raleigh, Atlanta, Midland, and Odessa Markets. In 2016, she took on the role of Regional Remote Manager and began to oversee the day-to-day operations for projects based outside of CWS’ core markets. In 2018 Kathy was promoted to Vice President of Remote Markets where she excelled in the management of new development projects, operational tasks, and the expansion of the CWS footprint.

As of January 2022, Kathy received another promotion to Vice President of Operations over North Carolina and Georgia in addition to her Remote Market duties. Through both her industry experience and proven track record of elevating the CWS brand, Kathy has become a prime example of CWS’ commitment to excellence.  Outside of her role, Kathy is passionate about volunteering for the Cystic Fibrosis Foundation and USO.[/ultimate_modal]

Jill Pollard
Vice President of Strategic Partnerships
Jill Pollard
Vice President of Strategic Partnerships
Jill has 30+ years of experience in the property management and corporate housing industries.
[ultimate_modal icon_type=”custom” icon_img=”1512″ modal_title=”Jill Pollard – Vice President of Strategic Partnerships” modal_on=”custom-selector” modal_on_selector=”.team-member7″ modal_size=”medium”]Jill started her career with Trammel Crow Residential in 1992 joining the Construction and Development Team. In 1993 Trammel Crow formed a REIT and became Gables Residential. Jill held diverse positions at Gables Residential from development and construction roles to onsite leasing and management where she found her passion for Corporate Housing and joined Gables Corporate Accommodations in 1998. During her time at GCA she engaged in many roles and held positions as Regional Manager, National Sales Manager and eventually Business Development for Partner Relationships.

In November of 2019 Jill joined CWS Corporate Housing through the acquisition of Gables Corporate Accommodations. Jill brought vast experience in property management and partnership relationships.  She quickly demonstrated her mission and core values perfectly aligned with CWS Corporate Housing’s.

Jill was promoted to Vice President of CWS Corporate Housing in 2024. Jill’s drive for building relationships is instrumental in managing property management and provider partnerships for CWS Corporate Housing. Jill has grown CWS’s preferred property partnerships which is instrumental to servicing our valued clients.

Jill has been involved in various industry associations including Texas Apartment Association, Houston Relocation Professionals, Worldwide Employment Relocation Council and Corporate Housing Providers Association. She earned the Certified Corporate Housing Provider (CCHP) designation.[/ultimate_modal]

Debbie Woodley
Vice President of Supply Chain
Debbie Woodley
Vice President of Supply Chain
Debbie Woodley brings more than 30 years of experience in the corporate housing industry.
[ultimate_modal icon_type=”custom” icon_img=”1674″ modal_title=”Debbie Woodley – Vice President of Supply Chain” modal_on=”custom-selector” modal_on_selector=”.team-member11″ modal_size=”medium”]Debbie Woodley brings more than 30 years of experience in the corporate housing industry. Throughout her career, she has developed and executed strategies that support global mobility services and supply chain partnerships. Debbie has worked closely with Fortune 100 and 500 companies, delivering tailored housing solutions through roles spanning sales, account management, operations, and supply chain leadership.

She joined CWS Corporate Housing in 2025 as Vice President of Supply Chain, where she continues to drive innovation and excellence across the organization. Debbie is a former Board Member of the Corporate Housing Providers Association (CHPA) and currently serves as Co-Chair of CHPA’s Sustainability Task Force. She also holds the Certified Corporate Housing Professional (CCHP) designation.[/ultimate_modal]

Testimonials