In 2006, Robbye played an instrumental role in developing the Client Services Team, as there was a growing demand to develop a more streamlined process for our relocation and Fortune 500 clients. In 2009, Robbye was appointed as the Director of Client Services and in May 2015 was promoted to Vice President of Client Services where she oversees the daily activity of the Client Services team and manages client engagement, including overall client satisfaction, quality of service and client retention. Robbye felt compelled to further establish her knowledge of the industry and in 2010 she obtained her GMS designation from Worldwide ERC.

Jennifer’s career with CWS Corporate Housing began in 1998 as the Office Coordinator, where she devoted her time to overseeing the day-to-day functions of the corporate office. In 2004, she was promoted to the Accounting Manager. As the Accounting Manager, Jennifer increased efficiencies by streamlining processes and she developed policies and procedures that CWS Corporate Housing still follows today. In 2007, Jennifer became the Training and Compliance Manager where she works on a variety of compliance-related issues, including designing a comprehensive training and auditing system. In April 2015, Jenny was promoted to Vice President of Home Services where she manages Teams in Austin, Houston, Dallas/Fort Worth and Charlotte, NC overseeing the furniture and housewares division of CWS Corporate Housing.

Jennifer’s experience spans the fields of compensation management, recruitment, diversity, harassment prevention and organizational development. She oversees many disciplines, including Human Resources, Payroll, Training, Compliance, Risk Management and Process Improvement. She is currently pursuing her Bachelor’s Degree in Organizational Communication from St. Edwards University.